Effective Date: [26-March-2024]

Pets City Hub (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect from and about you when you visit our website and how we use that information.

Information We Collect

We collect several types of information from and about users of our Site:

• Personal Information: You may provide us with certain personal information when you register for an account, make a purchase, or contact us. This information may include your name, email address, phone number, billing address, shipping address and pet information (if applicable).

• Usage Data: We may automatically collect certain information about your use of the Site. This information may include your IP address, browser type, device type, operating system, referring URL, pages visited, and time spent on the Site.

• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your activity on the Site. Cookies are small files that are placed on your device by a website when you visit the site. They store information that can be retrieved by the website on your subsequent visits. You can control or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Site
• To provide you with the services and information you request
• To process your orders and transactions
• To send you marketing and promotional communications (with your consent)
• To personalize your experience on the Site
• To analyze how users use the Site
• To improve the Site
• To comply with legal and regulatory requirements

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and provide you with services. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have authorized.

We may also share your information with law enforcement or other government agencies if we are required to do so by law.

We will not sell or share your personal information with third-party marketing companies without your consent.

Your Choices

You have a number of choices regarding your information:

• You can access and update your personal information through your account settings.
• You can opt out of receiving marketing and promotional communications from us by following the unsubscribe instructions in those communications.
• You can control or disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.

Changes to this Privacy Policy 

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Terms & Conditions

• Third-Party Links: You may find links to third-party websites on our Site. These third-party websites have their own privacy policies and terms of use. We encourage you to review the privacy policies and terms of use of any third-party website you visit. We are not responsible for the content or practices of any third-party website.

• Digital Millennium Copyright Act (DMCA): If you believe that your copyright has been infringed on the Site, please contact us at [info@petscityhub.com].

• Indemnification: You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the Service.

• Force Majeure: We will not be liable for any delay or failure to perform our obligations under these Terms due to causes beyond our reasonable control, such as natural disasters, war, terrorism, or acts of God.

Privacy Policy

• Data Retention: We will retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

• Data Security Measures: We use a variety of data security measures to protect your information, including encryption at rest and in transit, firewalls, and intrusion detection systems.

• International Data Transfer: If you are located outside of the United States, your information may be transferred to servers located in the United States. By using the Site, you consent to the transfer of your information to the United States.

• Your California Privacy Rights (if applicable): If you are a California resident, you have certain rights regarding your personal information. You can learn more about these rights by visiting the California Consumer Privacy Act (CCPA) website.

Additional Considerations

• You may want to consider creating a separate document for your Terms of Service (TOS) that outlines the specific rules and regulations governing user behavior on your platform.

• It’s always a good idea to consult with an attorney to ensure that your Terms & Conditions and Privacy Policy are compliant with all applicable laws and regulations.

By incorporating these additional elements, you can create a more comprehensive and legally sound set of documents for Pets City Hub.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [info@petscityhub.com].

Additional Considerations

• You may want to include a section on how long you retain user data.
• You may want to specify the data security measures you take, such as encryption.
• You may want to include a section on your international data transfer practices, if applicable.

By following these guidelines and tailoring them to your specific needs, you can create a comprehensive and user-friendly Privacy Policy for Pets City Hub.